CCHC Privacy and T&C
By submitting online forms with the Chaves County Health Council, or by starting a text conversation with Chaves County Health Council, you agree to receive informational messages (reminders, referral information, etc.) from Chaves County Health Council. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at coordinator@chavescountyhc.org. You can opt out at any time by replying STOP.
1. Information We Collect
When you opt-in to receive SMS messages from us, we may collect the following types of information:
a. Personal Information: Phone number, name, email address (if provided)
b. Related Information: Relevant details necessary for effective communication regarding your request
c. Message Data: The content of SMS messages sent and received, delivery status of SMS messages, and interaction data related to SMS messages
2. How We Use Your Information
We use the collected information strictly for case management and communication purposes, specifically for:
a. Communication: Providing updates and essential information via SMS and responding to client inquiries and delivering necessary support
b. Service Improvement: Understanding and analyzing the use of our SMS services and improving communication methods to better serve clients
c. Legal Compliance: Complying with applicable laws and regulations and responding to lawful requests and legal processes
3. Sharing Your Information
We will not share, sell, or disclose your information to third parties except Service Providers: We may share your information with trusted third-party service providers that provide resource support and those that assist us in operating our SMS services. These parties are required to maintain the confidentiality and security of your information.
4. Security of Your Information
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to Opt-Out: You can opt out of receiving SMS messages from us by replying "STOP" to any message or contacting us at coordinator@chavescountyhc.org
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this Privacy Policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: coordinator@chavescountyhc.org